Welcome to the Eccocar Virtual Counter Documentation

Discover how Eccocar’s Virtual Counter is transforming the rent-a-car and travel agency sector through digitalization, automation, and seamless customer experiences.

What You'll Find in This Documentation

Our documentation is organized to help you understand, integrate, and make the most of the Virtual Counter solution:

🏁 Introduction

• What is Virtual Counter?
• Who Should Use Virtual Counter?
• Who Is Using Virtual Counter?

🚗 Use Cases

• Mono-provider Experience
• Multi-provider Experience
• Online Check-in
• Skip the Counter

✨ Features

• White-label Web Applications
• Handover from External Channel
• Smart Document Collection
• Document Validation Process
• Sync Validated Documents with RMS
• Automated Rental Agreement Handling
• Unattended Vehicle Pickup
• Remote Vehicle Access
• Unattended Vehicle Dropoff

🔌 Integration Setup

• Step-by-step guides for agencies and rental companies to connect their systems and start using Virtual Counter.

📚 API Reference

• Detailed documentation for integrating with Eccocar’s APIs and extending platform capabilities.

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Getting Started

Ready to begin?

• Explore the sections above for detailed guides and feature explanations.
• Use the sidebar to navigate through topics and find what you need.
• For technical integration, check out the Integration Setup and API Reference sections.

If you have questions or need support, reach out to our team or visit the relevant documentation page.

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Welcome to the future of digital mobility with Eccocar!